How do we collect information?
At ILA, we do not collect any personally identifiable information about you through our website unless you voluntarily provide it. You may opt-out of providing such personally identifiable information by simply not providing it or discontinuing your use of the Site. However, certain Information may be automatically received when you visit our Site regardless of any direct communication you may have initiated. Such information may include: the name of the domain from which you access the Internet, the Internet protocol (IP) address of the computer you are using, the browser software you use and your operating system, the date and time you access our Site; the geographic location from which you access our Site the Internet address (URL) of the web site from which you linked directly to our Site and other similar information..We may use this information to monitor and analyze the usage of our Site for marketing, enhance our customers' browsing experiences, determine aggregate information about our user base and usage patterns, perform statistical analysis and profiling of our individual customers or for other similar purposes.
We may also collect information which you provide to us through email or other entries you make on the Site. You may give us general identity information about yourself (e.g., your name, company name, business address, business telephone number, business email address) and more detailed information for specific purposes (e.g., your shipping address, your credit card information (the card holder’s name, the credit card number, the expiration date of the card, the card security code on the back of the card), special interests in products or industries, your comments about the products, ILA, or the Site,etc.). Such information may be used by us to assist in providing goods and services to you, as well as for our internal purposes and for marketing purposes and for your purchasing from the Site. Information you provide to ILA via the Site may be distributed to sales, marketing or other appropriate ILA personnel, and a copy is kept on file in ILA’s main office.
Do we use electronic mechanisms such as “cookies”?
“Cookies” are small files placed on your hard drive that assist many companies in providing their services. “Cookies” deliver customized visitor experiences and are used to analyze website user metrics. At this time, ILA does not use data collection devices such as “Cookies,” but could in the future.
What about children?
Children are not eligible to use this Site unsupervised and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use this Site in conjunction with, and under the supervision of, your parents or guardians.
How do we safeguard personal information?
We will strive to ensure that your personal information is adequately protected wherever it may be processed. Email sent via the Site resides on firewall-protected servers to which only authorized users have access. Files are stored in a physically and electronically secured web server environment. We do not currently receive any credit card information; credit card information is sent directly to a third party that processes the transaction and notifies us when the transaction is complete.
Will we disclose the personal information that we collect?
Data is collected and maintained by ILA’s website host, and accessed by appropriate parties at ILA, including, but not limited to, marketing/IT personnel and upper-level management, as well as ILA’s independent contractors whohave executed a non-disclosure agreement to protect your information. The data collected on this Site is for the explicit use of ILA and affiliated persons and companies. We will not sell or rent your information to any third party. However, we will disclose personal information when required or permitted by law or for purposes relevant to our corporate policies. Procedures are in place, such as password changes and re-keying to prevent parties with access from taking data when they leave the organization, to prevent the loss or theft of personal information.
ILA reserves the right to perform statistical analysis of its customers in the aggregate. This means the personal information you provide, along with other customers, may be evaluated by ILA in order to measure interest in, and to support ongoing improvements and enhancements to, ILA’s Site. ILA also reserves the right to perform statistical analysis of its customers individually. This means the personal information you provide alone may be evaluated by ILA in order to provide services tailored directly toward you.
How do we handle your credit card information?
As stated above, we will not collect any personally identifiable information about you, unless you provide it. If you submit credit card information in connection with making a purchase, such information is sent directly from you to a third party that processes the transaction. Such third parties will have access to your credit card information needed to perform their functions, but may not use it for other purposes.
How may I access my personal information?
You may contact us anytime to review the information which we collected about you and ask us to correct or delete it, if desired. Please see the contact information section below for more information.
Where can I obtain further information about this privacy statement?
Idemitsu Lubricants America Corporation
701 Port Road
Jeffersonville, IN 47130
What happens if this privacy statement changes?